The infamous butterfly keyboard seems to have finally a happy ending. Reuters reports today "Apple reaches $50 mln settlement over defective MacBook keyboards", or Apple Insider "Apple agrees to $50M settlement in MacBook butterfly keyboard lawsuit". I was affected by this issue and, despite multiple actions, Apple had always denied the case. Unfortunately, it was neither the first case of hardware failure nor the first case of deficient customer service. Apple has lost a customer and I have switched to Linux. I hope many more lawsuits and many more lost customers help Apple to deal with its contempt for its customers, whatever the country. | Up works, down fails |
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March 2024
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